Notes from the trail

I write about growth, clarity and leadership. Short reflections to help you pause, reset and move forward with greater intention.

Ask Your Customers
Business Strategy

Ask Your Customers !!!

I have always believed that the fastest way to improve a product is to stop guessing and start listening. We just need to ask customers the right questions and pay attention to the answers they honestly give.

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Online Education Combats Swine Flu
E-Learning

Online Education Combats Swine Flu

I was struck by how quickly online education stepped in when schools shut down during the swine flu outbreak. Learning did not stop. It adapted, quietly proving that classrooms are no longer bound by walls.

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Education in India
E-Learning

Education in India – Opportunities Galore

The numbers for education in India tell a hard truth and a hopeful one. Low enrolment, high dropouts, and weak infrastructure reveal gaps and show where meaningful change, investment, and innovation can make a difference.

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Indian E-Learning Industry
E-Learning

Indian E-Learning Outsourcing Industry – Trends and Insights

I have watched the Indian e-learning outsourcing industry mature through cycles of slowdown and resurgence. This report captures a pivotal shift from cost-driven services to capability-led growth, showing how Indian providers are repositioning themselves within global learning ecosystems.

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