Victory Lies In The Preparation
The 1-1 result in the series against South Africa meant that 2011 couldn’t have started on a better note for the Indian cricket team. Or… wait a minute… could the team have rung in the new year even more strongly?
Loyalty Is Not Forever
How does one feel when a 13-year relationship comes to an end? Especially when one has remained fiercely loyal despite persistent temptations from relentless suitors? Anger and betrayal! These are the two emotions I strongly felt… for Nokia!
Direct Sales Person Wiped Out?
Today I woke up to the news about TCS recruiting 50,000 employees in 2011. It is a clear sign of recovery for IT-BPO. Yet it made me reflect on how this boom has pushed direct sales roles toward extinction.
Are You A Leader? Or An Ostrich?
Leadership is tested not in denial, but in recognition. Avoiding uncomfortable truths may feel safe, but it weakens credibility. Courageous leadership begins by acknowledging problems, owning misjudgements, and facing criticism head-on. Only then can meaningful change begin.
Leading From Behind
Leadership is not always about being out in front. At times, it means leading from behind by empowering others, setting direction, and allowing people to step forward with confidence when the moment calls for it.
Good Guys Do Finish First
Muttiah Muralitharan’s farewell was more than a cricketing milestone. It was a reminder that excellence and decency can coexist. In a fiercely competitive sport, true greatness is revealed not just through records, but through character, humility, and respect.
Your Attitude Determines Your Altitude
The redwood tree grows from a tiny seed into the tallest tree on earth through resilience and adaptability. Inspired by this spirit, our Redwood Awards honour individuals whose attitude and character shape how high they rise.
Interviewing The Interviewer
Over the years, I’ve interviewed hundreds of candidates. Many interviewees miss a simple truth. An interview is not one sided. It’s a space where candidates must ask questions to assess the organisation, its leadership, culture, and values.
IPL: Great Product, Lousy Service!
I went to an IPL match expecting great cricket. Instead, I faced ticketing chaos and long queues, waiting calmly even as a bomb blast went off. The match began, but the customer experience was underwhelming, to put it mildly.
Freebies – A Double-Edged Sword!
A small moment at a supermarket reminded me how fragile brand trust really is. A poorly made freebie thrilled my son but made me question the judgment behind it. Freebies can delight customers, or quietly undo years of careful brand-building.